Who we are and contact details
Our website address is www.lakesidemobility.com.au
- 2/1 Metier Linkway, Birtinya QLD 4575, Australia
- ABN: 45 714 349 708
- Email: firstname.lastname@example.org
- Contact Person: Business Development Manager
We respect your privacy
Personal data, such as name, phone number, and email is captured when someone submits via our contact form. We do not keep this information beyond the immediate and expected requirement for responding to queries and/or feedback. The information submitted through our contact form is not used for marketing purposes.
We use the following categories of cookies and similar technologies on this website:
- Strictly necessary cookies: These cookies are essential to enable you to move around the website and use its features. Without these cookies, services you have asked for (such as remembering your login details or the items you placed in your basket) cannot be provided.
- Analytics cookies: These cookies collect information about how you use the website, for instance which pages you go to most often, what searches you perform and if you get error messages from web pages. Information these cookies collect can be used to improve how the website works.
- Social media cookies: These cookies allow you to share your activity on the website on social media such as Facebook. These cookies are not within our control. Please refer to the privacy policies of the social networks in question for information regarding how their cookies work.
When you visit the website for the first time (and periodically after that), we will request your consent to the setting of all cookies other than strictly necessary cookies.
You can delete existing cookies and disable some or all types of cookies in future if you wish. To disable some or all types of cookies, you will have to change the settings on your browser. If you change your mind, you can enable cookies again at any time. Disabling cookies on your browser may stop the website from working properly.
To find out more about cookies please visit www.allaboutcookies.org.
Voluntarily Provided Information
Voluntarily provided information is used to send you announcements of new products, updates, and promotional information, as well as to provide the services or goods that you request and give you better customer service. We share personally identifiable information with our Affiliates, as well as with our third-party business partners, sales representatives and distributors (collectively, “Partners”) who may provide the requested goods or services to you directly or otherwise contact you directly. Moreover, we rely on various third-party service companies (“Service Companies”) to provide certain services for which it is necessary to provide users’ personally identifiable information.
Collection of Data & Information by our ISP
Our Internet Service Provider (ISP) also collects certain information about your visit. It is the same information contained in a log file that we collect and analyse, i.e., the date and time of the visit, the user’s IP (internet protocol) address, the referring IP address or domain, and the files viewed on our website (including HTML pages, graphics, etc.). In addition, our ISP has access to back-up files containing the personally identifiable information that you voluntarily provide (even if your input fails). The ISP does not disclose, share, release, publish, disseminate, rent, or sell any personally identifiable information to any third parties, but does use the log files to analyse data in an aggregate form, which is not personally identifiable information.
Information from a referral
We may collect personal information from people who are not customers of our business but who are disclosing information in their official capacity as primary caregiver/hospital staff/therapists, to access our website, goods or services on behalf of that individual.
Where possible, we will attempt to collect information directly from an individual and will generally explain why we are collecting it, who we give it to and how we will use or disclose it.
Required Disclosures of Data and Information
Maintenance & Transmission of Data and Information
Although we use reasonable efforts to maintain the privacy of your personally identifiable data and information, due to technological limitations, and the risk of unlawful interceptions and accessing of transmissions and/or data, we cannot completely assure you, and you should not expect, that your personally identifiable data and information, and any other electronically communicated information, will be absolutely confidential.
For all e-commerce transactions, we use industry-standard commercial encryption technology to protect the data and information that you transmit to us via our website. Although this technology is not flawless, we believe that it provides reasonable protection for your data and information. We will endeavour to update our protective devices as encryption technology develops further.
Once received, personally identifiable information is protected from outside our site by “firewalls,” and access within our site is generally limited to the sales, marketing, and information technology departments. We also seek to require our Affiliates, Partners and Service Companies to exercise reasonable efforts to maintain the confidentiality of your information.
Your Right to Review and Modify Data and Information
You have the right, at any time, to review and/or modify any of your personally identifiable information that you provide during registration, or any other voluntarily provided information. You may also remove yourself from our active databases of email lists. To do so, you should send an email to our email address requesting that (a) we provide a copy of your profile of personally identifiable information, (b) we update or modify certain personally identifiable information, or (c) you be removed from our databases of active email lists. We will endeavour to comply with your request as soon as reasonably possible. To protect your confidentiality, we can only send a requested profile to the email address listed in the profile. In any event, our back-up files will maintain copies of your personally identifiable information. We reserve the right to contact former customers or users of the website from time to time.
Users Under 18
This website is not directed at persons under the age of 18. If you are younger than 18, please do not provide any personally identifiable information in connection with your use of the website.
We reserve the right to transfer any and all information we collect from our visitors to a third party in the event that we sell, or transfer substantially all of our assets related to the website to such third party.
We use Google Analytics in order to collect analysis data. You can view Google Analytics Terms of Service here.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.